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Home / Blog Articles / A New Era in E-Commerce with ChatGPT: Product Research Feature and Smart Shopping Assistant

A New Era in E-Commerce with ChatGPT: Product Research Feature and Smart Shopping Assistant

 Zehra Ülker
Author

Zehra Ülker

Last Update

25 November 2025

Category

Artificial Intelligence

92
3m

The process of online shopping has had an unchanging routine for years: Type the keyword into the search engine, open countless tabs, skip ads, and spend hours finding the best price. However, the new "Search" features OpenAI integrated into ChatGPT are about to break this traditional cycle. AI is no longer just producing text; it is transforming into a personal shopping assistant that analyzes current stocks, prices, and product reviews by connecting to the internet in real-time. In this period where the cards are being redistributed in the e-commerce world, we examine how ChatGPT's product research capabilities are radically changing the user experience. 



ChatGPT Ends the Knowledge Cutoff with Real-Time Search 

The "knowledge cutoff," which used to be the biggest problem, is now history. Thanks to the new update, this powerful AI shopping tool can access information on the web in real-time. Users can access all kinds of data instantly, from the latest technological devices released to instant fashion trends, saving them from wasting time with old information. 


Instant Price and Stock Tracking 

Speed is of vital importance, especially in the electronics and cosmetics sectors where price changes depend on exchange rates. ChatGPT responds to the question "Where is the cheapest iPhone 16 sold?" by scanning popular marketplaces in seconds and bringing the most up-to-date price and stock information. 


ChatGPT Visual Interface and Reliability-Oriented Experience 




Dry text is never enough for purchase decisions in product research. ChatGPT transforms the shopping experience from a boring text read into a smart and visual window-shopping tour. OpenAI supports both visuals and information security from two separate branches at this point. 


Interactive Product Cards 

In the new interface, the high-resolution photo, price tag, and technical specifications of the searched product are presented side-by-side in special "widget" cards. When users search for a pair of sneakers accompanied by ChatGPT, they find the opportunity to make a visual evaluation by seeing not only the name but also cards containing the product's image and basic features. 


Transparent Source and Reference System 

Transparency is at the forefront against the risk of AI generating false information. The system indicates the source of the information it provides—whether it is a technology blog or a store—with clickable icons. In this way, the AI shopping tool builds trust between the brand and the consumer by making it easier for the user to verify the information at its source. 


ChatGPT Eliminates Ads by Analyzing User Intent 




When you search for a product on traditional search engines, the first thing you encounter is usually not the answer you are looking for, but piles of "sponsored" links. ChatGPT eliminates this ad noise by directly analyzing the query. The user reaches directly refined, pure information instead of reading pages of SEO-focused but hollow content.

Quick Decisions with Comparison Tables

The most powerful feature for indecisive consumers is the data structuring capability. When you say "Compare Dyson V15 and Philips Aqua Trio," there is no need to watch hours of review videos. ChatGPT puts technical specifications and user reviews into a clear comparison table in seconds, reducing the purchasing decision to minutes.



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