All services provided on our platform and the AFEA YAZILIM brand registered at https://afeayazilim.com are owned and operated by AFEA YAZILIM.
Our company may collect personal data for various purposes. Below, you will find information about how personal data is collected and how it is protected.
PERSONAL DATA COLLECTION
When you become a member or fill out various forms and surveys on our platform, certain personal information about you (such as name and surname, company information, telephone number, address, or email address) is collected by our company as required by the nature of our business.
CAMPAIGNS AND INFORMATION
Our company may send campaign information, information about new services, and promotional offers to its customers and members from time to time. Our members can make any choice regarding receiving such information at the time of membership, and can later change this choice from the account information section after logging in, or can notify us via the link in the information message they receive.
DATA SECURITY AND PRIVACY
Personal information transmitted to us electronically through our platform or via email during the confirmation process will not be disclosed to third parties beyond the purposes and scope determined by the "User Agreement" with our members.
To identify issues related to the system and quickly resolve any problems or disputes that may arise with the services provided, our company records and uses members' IP addresses. IP addresses may also be used to generally identify users and collect comprehensive demographic information.
DIRECT MARKETING AND DATA USE
Our company may use the information requested by itself or by persons with whom it cooperates for direct marketing purposes, beyond the purposes and scope determined by the User Agreement. Personal information may also be used to contact the user if necessary. Information requested by our company, information provided by users, or information related to transactions made through our platform may be used by our company and cooperating persons for various statistical evaluations, database creation, and market research, beyond the purposes and scope determined by the "User Agreement," without disclosing the identity of our members.
PROTECTION OF CONFIDENTIAL INFORMATION
Our company commits to keeping confidential information strictly confidential, treating it as a confidentiality obligation, and taking all necessary measures and exercising due care to ensure confidentiality, prevent confidential information or any part of it from entering the public domain, prevent its unauthorized use or disclosure to third parties.
PAYMENT SECURITY
Our company places the security of customers making payments through our platform as its highest priority. Your payment information is not stored on our system in any way.
During the payment process, there are two things you should watch for to understand that you are on a secure site. One of them is a key or lock icon at the bottom of your browser. This indicates that you are on a secure web page, and all your information is encrypted and protected. This information is used only in connection with the payment process and in accordance with your instructions.
Card information used during the payment process is encrypted via a 128-bit SSL (Secure Sockets Layer) protocol independent of our platform and transmitted to the relevant payment provider/bank for verification. If the card's usability is approved, the transaction proceeds. Since card information cannot be viewed or stored by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for transactions conducted online with a card is monitored by our company against fraud. Therefore, customers making transactions through our platform for the first time must first have their financial and address/telephone information verified to complete their transactions. If necessary, we may contact the cardholder customer or the relevant payment provider/bank to verify this information.
PROTECTION OF MEMBER INFORMATION
Only you can access all information you provide when becoming a member, and only you can change it. If you secure your member login information safely, it is impossible for others to access and modify information related to you. For this purpose, membership transactions are conducted within a 128-bit SSL security area. This is an international encryption standard that is impossible to break.
SECURE OPERATOR CRITERIA
Internet platforms that have a help line or customer service and specify clear address and telephone information are increasingly preferred today. This way, you can get detailed information on all your questions and obtain more reliable information about the company providing the service.
Note: We recommend checking that the platform's clear address and telephone number are displayed before conducting transactions through internet service sites. Note down all contact information for the platform before purchasing services. If you are unsure, confirm by phone before proceeding. All information about our company and our business location are specified on all our online platforms.
PAYMENTS SENT BY MAIL
If you send payment information to us by mail, your identification and payment information will be kept confidential by our company. This information will be held for 60 days against possible payment disputes with the bank and will then be destroyed.
In the event that any amount other than the approved request form for the service you ordered is charged to your account, you can naturally object to the bank and prevent payment of this amount, so no risk is created.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our platform may contain links to other sites on the internet. Our company assumes no responsibility for the privacy practices and content of sites accessed through these links. Advertisements published on our platform are distributed to our users through our advertising partner organizations. The Privacy Policy principles in this agreement apply only to the use of our platform and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our company may disclose information about users to third parties outside the provisions of this "Privacy Policy". These cases are limited to the following:
• Compliance with mandatory requirements imposed by applicable laws, decrees, regulations, etc. issued by competent legal authorities;
• Implementation and enforcement of the requirements of the "User Agreement" and other agreements made between our platform and users;
• Disclosure of user information at the request of competent administrative and judicial authorities for purposes of conducting an investigation or inquiry;
• Cases where it is necessary to disclose information to protect users' rights or security.
EMAIL SECURITY
When sending emails to our Customer Service regarding any of your transactions, never write your credit card number, passwords, or other sensitive financial information. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about visitors to our platform and how users use the website through a technical communication file (Cookie).
These technical communication files are small text files that a website sends to the user's browser for storage in RAM. Technical communication files facilitate internet use by storing site status and preferences.
The technical communication file helps obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit, and how long they spend on the platform, and helps generate dynamic advertisements and content from user pages specially designed for users. The technical communication file is not designed to collect data from RAM or email, or any other personal information. Most browsers are designed to accept technical communication files by default, but users can change their settings to prevent technical communication files from being received or to be alerted when technical communication files are sent.
POLICY CHANGES
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an email to users. If the Privacy Policy provisions are changed, they take effect on the date of publication.
CONTACT
For any questions and suggestions regarding our privacy policy, please send an email to [email protected].
For additional questions related to Software Services: [email protected]
General Contact: +90 544 188 38 38
Last Updated: November 2025
Effective Date: November 2025